I encounter good and bad user experiences all day, every day and I want to share those stories. Most of all I want to learn from those encounters.

Do as the Dutch

January 10, 2015 - Journal

Having lived in the Netherlands for some time and visiting often, on my last trip I realized something about the Dutch. As I sat at a cafe in Leidseplein, I noticed men using urinals in the middle of the square…yes, you read correctly, urinals out…

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